Terms of service

Terms of Service

Effective Date: 15 September 2026

Welcome to EFFI DROPS. By accessing or using effidrops.in or placing an order with us, you agree to the following Terms of Service.

1. Orders

All orders placed through our website are subject to product availability and confirmation.

We reserve the right to cancel an order in cases such as product unavailability, incorrect pricing or product information, suspected fraudulent activity, or other circumstances that prevent us from fulfilling the order.

If a prepaid order is cancelled by EFFI DROPS, the eligible amount will be refunded through the applicable payment method.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, colours, sizes, and other information displayed on our website are accurate.

Minor variations in colour, appearance, packaging, or design may occur.

Customers are encouraged to review the product description and specifications carefully before placing an order.

3. Pricing & Payments

All prices displayed on our website are subject to change without prior notice.

Payments may be processed through third-party payment providers, including Razorpay, as well as other payment methods available on our website.

In the event of an obvious pricing or technical error, EFFI DROPS reserves the right to cancel the affected order and process an applicable refund.

4. Shipping & Delivery

Delivery timelines displayed on our website are estimates and may vary depending on the delivery location, courier partner, weather conditions, public holidays, operational issues, or other circumstances beyond our reasonable control.

Once an order has been dispatched, delivery is handled by the applicable courier or logistics partner.

5. Cancellation, Returns & Refunds

Orders can be cancelled only before dispatch. Once an order has been dispatched, cancellation is not allowed.

Returns and refunds are subject to our Return, Refund & Cancellation Policy.

Customers are responsible for reviewing the return conditions, including the applicable return period and unboxing video requirements.

6. Customer Information

Customers are responsible for providing accurate and complete information, including their name, phone number, email address, and delivery address.

EFFI DROPS is not responsible for delivery issues resulting from incorrect or incomplete information provided by the customer.

7. Website Use

You agree to use our website only for lawful purposes and not to misuse, disrupt, damage, or attempt unauthorized access to our website or services.

All content, branding, images, graphics, text, and other materials belonging to EFFI DROPS may not be copied, reproduced, or commercially used without permission.

8. Third-Party Services

Our store may use third-party services such as Shopify, Razorpay, courier/logistics providers, analytics services, and other service providers necessary to operate our business.

These services may have their own terms and privacy policies.

9. Changes to These Terms

EFFI DROPS may update these Terms of Service from time to time. Any changes will be published on this page with an updated effective date.

10. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

EFFI DROPS
🌐 Website: effidrops.in
📧 Email: effidrops@gmail.com
💬 WhatsApp: +91 89219 15226
📸 Instagram: @effidrops

Support Hours:
Monday – Saturday: 10:00 AM – 6:00 PM
Sunday & Public Holidays: Closed

We aim to respond to all enquiries within 24–48 hours during our support hours.